Refund Policy for Get Car Vin

Last Updated: August, 11 2024

At Get Car Vin, we strive to provide high-quality VIN inspection reports and related services to our customers. If, for any reason, your order is not fulfilled by us, we offer a 15-day refund policy to ensure your satisfaction.

1. Eligibility for Refunds

You are eligible for a full refund under the following conditions:
Order Not Fulfilled: If we fail to deliver the VIN inspection reports or service that you ordered within the promised timeframe, you are entitled to request a refund.

2. How to Request a Refund

To request a refund, please follow these steps:
1. Contact Us: Email our customer service team at info@getcarvin.com within 15 days of your order date.
2. Provide Details: Include your order number, the date of purchase, and a brief explanation of why you are requesting a refund.
3. Verification: Our team will verify your request by checking the status of your order and the service fulfillment records.

3. Refund Process

Once your refund request is verified:
Approval: We will notify you via email of the approval or rejection of your refund.
Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-7 business days].
Exclusions: Refunds are not available if the order was fulfilled correctly or if the request is made more than 15 days after the order date.

Late or Missing Refunds

If you haven’t received a refund yet, please check the following:
Bank Processing Time: It may take some time before your refund is officially posted by your bank or credit card company.
Contact Your Bank: If you’ve done all of this and still have not received your refund, please contact your bank or credit card company. There is often some processing time before a refund is posted.
Contact Us: If you have followed these steps and still have not received your refund, please contact us at info@getcarvin.com.

5. Changes to This Refund Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Refund Policy periodically to stay informed about our policies.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@getcarvin.com
Phone: +1 (613) 912‑3633